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2025全国职业院校技能大赛中职酒店服务赛项专业英语问答赛卷（有答案）
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资料类别
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餐旅服务试卷 |
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课程(专业)
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酒店服务赛项专业英语 |
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关键词
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江苏省职业院校技能大赛|酒店服务 |
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适用年级
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中职 |
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身份要求
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普通会员 |
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金 币
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1 （金币如何获得？） |
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文件格式
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word |
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文件大小
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38K |
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发布时间
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2025-03-12 20:05:00 |
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预览文件
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无 |
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下载次数
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0 |
| 发布人 |
kj008 |
内容简介：
2025全国职业院校技能大赛中职酒店服务赛项专业英语问答赛卷
一、餐饮服务部分情景应答及答题要点：
1. Q: Ask the guests if they have a reservation with your restaurant.
A: Good evening. Do you have a reservation?
2. Q: How do you check upon the guest’s name of the reservation?
A: Good evening. Under whose name was your reservation made?
3. Q: The guests need a table for 4, and they would like to dine somewhere quiet.
A: Very well. This way, please. Here’s a window table for four overlooking the lake. It’s very nice and quiet here.
4. Q: Can you explain the terms of breakfast both for adults and children in the hotel?
A: Sure, we offer breakfast at the rate of 128 RMB for each adult, and it’s free of charge for children under 6.
5. Q: If you want to confirm the reservation of the dinner, what will you say?
A: I will say “Good evening, madam/sir. I’d like to confirm your reservation. May I have your name, please?”
6. Q: Inform the guest that the restaurant is fully booked at 6pm, and suggest him to book a table at 7:30pm.
A: I’m sorry， there aren’t any table left for 6pm tonight，but we can give you a table at 7 :30pm. Would you like to wait till then？
7. Q: What would you do when the guest complains that the restaurant is too noisy?
A: I will apologize and say “I’m sorry about that. let me see if we can find a table on the other side of the restaurant, it is a bit quiet there.”
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